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This library contains a collection of online content in varying formats, arranged in topical categories and created by a range of authors and speakers.
June 8, 2021
The Narcissist: What is it and how did they get that way?

Generally these days, you don't have to go far to hear people refer to someone as a narcissist. It could be socially at a party or gathering, it could be in the staff room at the workplace or it could be around the family table. The term is now relatively common place in our language. […]

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June 8, 2021
What is a Positive Culture?

And how do we bring it about? As we established in a previous article (https://crossways.com.au/what-is-culture/), organisational or corporate culture is all about the values and practices shared by the group. It’s about “the way we do things around here.” This is not something to be taken lightly. As we saw from the Global Human Capital […]

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June 8, 2021
The Pandemic Tail: It’s called Exhaustion

Introduction Every major traumatic event has a tail. It doesn’t matter if it’s a bushfire, an earthquake, a terrorist attack or a flood for example, they all leave a tail. What does that actually mean? What this says is that during a major trauma, there is a peak in the trauma cycle. The bushfire rages, […]

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June 7, 2021
Trust is What Leaders Need to Provide in an Uncertain World: So How Do You Build it?

In times that are unheralded, where all the routines and guidelines are up ended, where social etiquettes are now unclear, where social norms are no longer the norm, where life's routines are dishevelled, where work life has been displaced, where the workplace has now been reconfigured, where families and friends have been separated, where new […]

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June 3, 2021
The disruption of work and the hope in Jesus

Connecting insecurities of work changes to the security found in Jesus Everyone has a story about the changes they endured to their work during 2020! It’s likely that last year you went through the biggest upheaval of your ‘everyday’ life ever.  While each person has a unique story, our goal is to connect each of these stories to the one great story: the life of Jesus. How do we […]

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May 25, 2021
Listening: The neglected gift

Have you ever had the experience of having someone tell you that they are a really good listener or that they are good with people, but within a very short while in conversation, you realise that quite the opposite is true? I remember once running a therapy group a long time back and one woman […]

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May 25, 2021
Gossipers - How do you deal with them?

Why do people indulge or participate in gossip? What do they get out of it? How do you stop it? How do you discourage it? Why Do People Generally Engage in Gossip? Basically, because it makes them feel good. OK, so we’ve established that people gossip because it makes them feel good and that’s what […]

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May 25, 2021
Gaslighting: The art of making you feel like you are losing it

Origins of the Term "Gaslighting" is a term that has nothing to do with how we used to light our street corners and our homes. Nothing of the sort. Instead, the term originates from the play by Patrick Hamilton in 1938 called "Gas Light" together with the film adaptations in 1940 and 1944 which demonstrated […]

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May 25, 2021
Crucial Conversations

The Stressor for managers and leaders alike What Commonly Happens In the coaching work that I do, it is certainly true to say that almost all leaders and managers who I encounter want to create a positive culture for their staff. They want a good team environment. However, it is also true that the one […]

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May 25, 2021
Corporate Psychopaths

The Office Politics that can Leave you Totally Destroyed Most of us have been conditioned to believe that psychopaths end up in jail because they are violent or aggressive and definitely anti-social and criminal in some way. However, we need to be re-educated. What if they came disguised in suits? What if they camouflaged themselves […]

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May 25, 2021
Anxiety & Depression Fills the Gap

Whenever you move from the present and think or worry about the future, you can expect to experience anxiety. You get "stressed". Maybe you start to feel fear. You get apprehensive, become unsure or uncertain. In other words, anxiety fills the gap between the now and the future. The reason you feel stressed happens is […]

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May 25, 2021
Anger - How do you deal with it?

We all have a tendency now and again to blow our top and rant and rave. Things just get too much and we really let off steam. As it happens, where we seem to get angry most often is with members of our family. Anger though, like all emotions, is a natural human response, but […]

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