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Engage Work Faith: our commitment to privacy
Your privacy is important to us at Engage Work Faith. We ensure that we carefully handle and manage personal information that a person provides to us.
What is Personal Information?
Personal information is any information or opinion about which identifies someone or which can be used to identify someone. It includes things like someone’s name, date of birth, and address.
Some types of personal information are also sensitive information. Sensitive information is information or an opinion about someone’s religion among others.
Engage Work Faith is very careful about how we collect, use, and disclose your personal information and how we keep it secure. There are special additional requirements that apply when we handle or manage sensitive information. This is outlined further below.
Collecting your personal information
Engage Work Faith only collects personal information (including sensitive information) from you or your authorised representative in order to provide one or more of our services. We collect, hold and use, and use personal information from a person in order to provide our ministry services.
We may also collect personal information through our website and social networking services, such as Facebook. We use this information to respond to queries, receive feedback from the community, and improve our website or Facebook pages.
You may provide sensitive personal information when you become a: User of one of our ministry services
Donor, Supporter, Guest at one of our events, Sponsor, Volunteer, Contractor, Job applicant,
Person who provides information by answering a questionnaire.
Recording your personal information
Generally, if a person is receiving a ministry service from Engage Work Faith, we keep a record of any personal information we may collect from a person in a client file or a database. This is usually kept securely on an Engage Work Faith database. Personal information is also recorded when a person provides feedback, compliments or complaints to us about our ministry services, sites, employees and/ or volunteers. We record personal information in order to send you Engage Work Faith updates, event information, news and/ or fundraising requests, if you provide us with your information for this purpose. You may opt-out of receiving marketing or fundraising information by phoning us on 0458 589 401 or emailing us on: firstname.lastname@example.org.
Using and disclosing your personal information
Engage Work Faith uses and shares your personal information within the organisation. We do this in order to:
- Assess whether we can provide appropriate workplace ministry services
- Evaluate ongoing ministry services
- Assess your application to become a volunteer or contractor or employee
- Undertake internal reviews and analysis of how we deliver our ministry services
- Undertake research and analysis
- Compile funding applications
- Undertake statistical reporting, including that needed to comply with service agreements and legislation and/ or
- Monitor and take action on any risks that may arise in delivering workplace ministry services.
We do not sell, trade, or rent your personal information for any purpose.
Your personal information is not disclosed outside the organisation without your written consent or unless we are required to do so under Australian laws. Generally, if we need to disclose your personal information, we will inform you what information has been disclosed and to whom.
There are some circumstances where Engage Work Faith may lawfully disclose your personal information without your consent. This includes where:
-We believe there is suspected child abuse or neglect
- It is necessary to lessen or prevent a serious threat to the life, health or safety of any person (including you)
- It is necessary to lessen or prevent a serious threat to public health or safety
- There are major criminal offences
- It will assist the location of a missing person or
- A court subpoena's a client file or database (this means that the court requires us to provide it with a client file or database)
Accessing and correcting your personal information
If you ask, in most cases we must give you access to the personal information that we hold about you, and take reasonable steps to correct it if we consider it is incorrect. We will try to make this as simple as possible. You can access your personal information or correct personal information by contacting the EA / Administration Coordinator (see details below) who will facilitate your request.
How to make a complaint
You can complain to us in writing about how we have handled your personal information. We will respond to the complaint within 30 days.
How to contact us
You can contact the EA / Administration Coordinator to access or correct your personal information or make a privacy related complaint at:
0458 589 401
Or by post to:
EA / Administration
22 Grenfell Street,
Adelaide SA 5000.